The installers were doing the scheduling
At one installer we work with, the crews booked their own jobs between installs. The people the business needed on the job site were the ones stuck on the phone.
Contractor scheduling
Ten hand-offs on a clean job.
Contractor schedules break in the gaps between the people who hold pieces of a job. We count those gaps, then build the system that carries the job across them.
What contractor scheduling has to cover
Contractor scheduling is booking crews to jobs, then keeping each booking true while the material, the customer and the crew’s own calendar change around it.
When the crews are subcontracted, your office doesn’t own their calendars. Every booking is a question to someone else, and every change has to reach the crew, the customer and the supplier before anyone drives.
A calendar shows the plan. Our work is keeping the plan true.
Count the hand-offs on one job
A clean job passes through about ten hand-offs from sold to done, and each setback adds two or three. Pick what happened on one of your recent jobs.
10
hand-offs on a clean job. Each one is a moment where the job waits on a person.
About 10 hand-offs on a clean job, plus two to three per setback, from our delivery records.
Where it breaks.
Customers waited while crews sat
A fence company we talked to quoted customers eight-week waits while its crews worked about 25 hours a week. The demand and the labor were both there, and the schedule kept them apart.
Nobody could see the real constraint
Within about a day of one installer’s office catching up, some territories showed zero open windows, and 52% of the open worklist sat on unassigned installers. It was the first time anyone could see it.
What we build.
A scheduling system built around your crews, wherever they come from, and the parties who depend on the date.
- One record per job from sold to done, holding the measure, the order, the delivery and the crew.
- Live availability across every crew and installer company, read before anyone promises a day.
- Install dates tied to the confirmed delivery instead of the ship date.
- Changes sent to the crew, the customer and the supplier from the same record on the same day.
- Open windows and unassigned jobs by territory, so the real constraint shows up on a screen.
Another crew won’t fix a schedule that loses track of the ones you have. We build the system that keeps track.
The research
24
different subcontractors work on the average new home.
48%
of rework in US construction traces to poor data and miscommunication, about $31.3 billion a year.
49%
of construction companies re-enter data by hand when their apps don’t connect.
Questions installers ask.
How is this different from a shared calendar?
A shared calendar holds the plan. We build what keeps it true: the availability check before a day is promised, the customer contact, and the change that reaches every party when a date moves.
Can it schedule crews from several installer companies?
Yes. One installer we work with books across several installer companies through one availability layer, and the scheduler checks it before offering a customer a day.
Which trades do you build for?
High-volume single-trade installers: flooring, windows, doors, garage doors and roofing. One job type, done at volume, with crews that are often subcontracted.
Can you show me where my jobs stall?
That’s the first call. We walk one of your jobs from sold to done and mark every hand-off where it waits on a person. Every system we build starts from that map.
Is there a contract?
Twelve months. The system is tailored to how your jobs move, and that build is real work. We quote after the first call.
Updated
In their words.
Operators whose systems we rebuilt, in the language they used when they told us how it was going.
Verbatim · Published by title and industry at our clients’ request
“This is one of my favorite things that’s been built. It’s unbelievable.”
Operations Manager
Home-improvement installer
“They get the phone call and by the time they’re off the phone call, they already have the email summary. With the old on-call service it could be 30 minutes or so.”
Technical Services Manager
Commercial pest control
“We don’t have our older guys having paper in their hand or looking for the paper. Everything’s already there. Just click, Google Maps opens up, or the phone recalls.”
Owner & President
Home-improvement installer
“I feel like I’m getting my money’s worth. I feel like you guys are actually attentive to my needs because we are pretty serious on our meeting cadence. A lot of other vendors I deal with, they’ll do this once and then they’re gone. They disappear and all they do is send big invoices.”
Owner
Medical lien resolution
“The email alone is doing better than our current answering service. Here’s what happened, instead of ‘I think they called for this, I’m not sure.’”
Technical Services Manager
Commercial pest control
KEEP YOUR WORD
AS YOU GROW.
Samurai Code builds the coordination system for high-volume installers. Every job moves from sold to done, wired into what you already run.
Tailored to your jobsA few builds at a time