The shingles came. The crew didn’t.
The supplier dropped the load on Tuesday for a Wednesday tear-off. The crew got pulled to a leak call across town. Now the homeowner is staring at pallets in the driveway and nobody has called.
The roof takes a day. The week around it is the job.
Material on the driveway, a dumpster at the curb, a crew on the roof and a homeowner who knows when. Then it rains, and every one of those moves.
The call that rang out
After a storm, every roofer’s phone rings.
You paid for the yard signs, the referrals you earned and the ads so that call would be yours. A homeowner with water in the attic calls, it rings out, and they dial the next roofer before your crew is off the roof.
During the day, the Samurai calls back within minutes. Calls that come in overnight are the first ones returned the next morning. It books what it can on your crews’ real calendar and hands the rest to your office with notes.
Where roofing jobs break.
One rain day reshuffles twenty jobs
A storm pushes a single install, and the reschedule ripples through every crew, delivery and dumpster behind it. The office rebuilds the week by phone, one homeowner at a time.
The job sold Friday. Nobody called until Wednesday.
The contract is signed and the homeowner is waiting to hear when. The office gets to it after the week’s fires, and by then they’re asking whether they picked the right roofer.
These are hand-off problems.
One job, four parties.
Your supplier
The distributor dropping material, and the dumpster company
Your customer
A homeowner with a claim, a deadline or a leak
Your crews
Tear-off and install crews, often subs, working by the forecast
Your office
The production manager rebuilding the week every time it rains
What we build.
One system that keeps the material, the crew, the dumpster and the homeowner on the same date, and moves all of them together when the weather moves one.
- Customers are reached in minutes, booked for the inspection and told the install date the day it’s set.
- Deliveries and dumpsters are scheduled off the crew calendar, so the load lands the day before the crew does.
- A weather reschedule moves the crew, the delivery and the homeowner in one step, with everyone told the same day.
- If you run insurance work, the adjuster meeting lives on the same calendar as everything else.
Every roofer loses days to weather. The ones who grow don’t lose the week behind it.
Tailored to how your jobs move
In their words.
Operators whose systems we rebuilt, in the language they used when they told us how it was going.
Verbatim · Published by title and industry at our clients’ request
“This is one of my favorite things that’s been built. It’s unbelievable.”
Operations Manager
Home-improvement installer
“They get the phone call and by the time they’re off the phone call, they already have the email summary. With the old on-call service it could be 30 minutes or so.”
Technical Services Manager
Commercial pest control
“We don’t have our older guys having paper in their hand or looking for the paper. Everything’s already there. Just click, Google Maps opens up, or the phone recalls.”
Owner & President
Home-improvement installer
“I feel like I’m getting my money’s worth. I feel like you guys are actually attentive to my needs because we are pretty serious on our meeting cadence. A lot of other vendors I deal with, they’ll do this once and then they’re gone. They disappear and all they do is send big invoices.”
Owner
Medical lien resolution
“The email alone is doing better than our current answering service. Here’s what happened, instead of ‘I think they called for this, I’m not sure.’”
Technical Services Manager
Commercial pest control
KEEP YOUR WORD
AS YOU GROW.
Samurai Code builds the coordination system for high-volume installers. Every job moves from sold to done, wired into what you already run.
Tailored to your jobsA few builds at a time